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If you have lost items, please report with the following information:

1. The item(s) that is missing from your inventory.
2. The Steam Inventory History of your transaction. (example: 22 Apr You traded with Dispenser.tf Logistic. 7:27pm – Rust.)

I will reassign the items directly to your inventory upon confirmation (if it's a database syncing problem), or compensate you in metal/credit.

*IMPORTANT*: To save us some time, please only consider your items 'lost' if they have not been registered after an hour of trade. It is perfectly normal for your items to be recognized late as the Steam API does not always give the immediate response.

Also, please edit your post if your lost items has already restored.

NOTE 1: I may not reply to every posts here. You can check back and see if the items are restored.
NOTE 2: Please only report missing tradable items here. For untradable gifts, please use the other forum thread.
Replies

Gifted untradable gifts to bot and then accidentally exchanged them back to my account. Gifts can't be selected in interface anymore.

Instead of accepting the gifts and then gifting them back to the bot I declined the trades thinking it wouldn't really matter since I'm the owner of the bot. I then proceed to refresh the page and check my gifts and I notice that the gifts aren't there anymore. They are in the bot inventory, but they can't be selected in the interface.

My laziness to accept the gifts and then gift them back has cost me dearly once again it would seem. Should I just wait for the gifts to reappear or should I ask for help from Joto? The gifts that can't be selected anymore are 4 untradable Dishonored gifts. Thank you in advance for any help.

1. Four Dishonored Steam gifts
2.

2015-06-17 13:55 Dishonored (Dishonored (ROW)) 5735512 170356391596154249 674182709_3 [Withdraw] Withdrew from Dispenser 509 (VIP) unassigned by ZenchiZennou's Item Shop by ZenchiZennou.

2015-06-17 13:55 Dishonored (Dishonored (ROW)) 5735511 170356391596154241 674182709_2 [Withdraw] Withdrew from Dispenser 509 (VIP) unassigned by ZenchiZennou's Item Shop by ZenchiZennou.

2015-06-17 13:55 Dishonored (Dishonored (ROW)) 5735510 170356391596154238 674182709_1 [Withdraw] Withdrew from Dispenser 509 (VIP) unassigned by ZenchiZennou's Item Shop by ZenchiZennou.

2015-06-17 13:55 Dishonored (Dishonored (ROW)) 5735509 170356391596154237 674182709 [Withdraw] Withdrew from Dispenser 509 (VIP) unassigned by ZenchiZennou's Item Shop by ZenchiZennou.

Ello again. I have 200 items in my inventory but none of them are in the gui thing. There should be a reset or scan backpack again

There's 84 keys in my shop inventory, but the bot has 268 keys.

Please fix this, thanks!

Same as before.

116 in the shop inventory, and 229 on the bot inventory.

Thank you!

EDIT: There appears to be keys 20 keys with blue numbers in the corner, and i can't withdraw them. I bought these keys with key credit, so it's possible that i don't fully understand how this works.

I bid for 20 keys with bitcoin. My order was filled but items never showed up in my inevntory and my bitcoin has been charged

Bid 3567 Mann Co. Supply Crate Key - Bitcoin  0.0075 20 20 2015-06-25 07:30 Filled Cancel

I bid for 20 keys with bitcoin. My order was filled but items never showed up in my inevntory and my bitcoin has been charged

Bid 3567 Mann Co. Supply Crate Key - Bitcoin  0.0075 20 20 2015-06-25 07:30 Filled Cancel

26 Jun, 2015
You traded with ƁϴƝƐz ☠. 12:33am
–Mann Co. Supply Crate Key, Mann Co. Supply Crate Key, Mann Co. Supply Crate Key, Mann Co. Supply Crate Key, Mann Co. Supply Crate Key, Mann Co. Supply Crate Key, Mann Co. Supply Crate Key, Mann Co. Supply Crate Key, Mann Co. Supply Crate Key, Mann Co. Supply Crate Key, Mann Co. Supply Crate Key, Mann Co. Supply Crate Key, Mann Co. Supply Crate Key, Mann Co. Supply Crate Key, Mann Co. Supply Crate Key, Mann Co. Supply Crate Key, Mann Co. Supply Crate Key, Mann Co. Supply Crate Key, Mann Co. Supply Crate Key, Mann Co. Supply Crate Key

Issued resolved itself?

Type ID Item Shop Price Quantity Created Status
Bid 3681 Call of Duty®: Black Ops II - Key Credit b0Ni's Game Shop 11.00 1 2015-06-27 03:11 Committed
Call of Duty®: Black Ops II (Call of Duty®: Black Ops II Digital Deluxe Edition)

This gift now is pending and can not be clooected for more than half day now. Please kindly check! THKS!

Have keys in my shops inventory but not showing up on the website.

https://dispenser.tf/id/76561198038956896

Key Credit Transaction isn't going through. Status keeps saying retrying but nothing goes through.

Key Credit Transaction isn't going through. Status keeps saying retrying but nothing goes through.

There is a Steam error saying your account is not eligible for trading CS:GO items (something like that). Have you successfully exchange CS:GO items with our bots before?

Key Credit Transaction isn't going through. Status keeps saying retrying but nothing goes through.

There is a Steam error saying your account is not eligible for trading CS:GO items (something like that). Have you successfully exchange CS:GO items with our bots before?




I think i have to wait 7 days, had a problem with my account and forgot about the 7 day wait.

resolved. I was stupid.

Hi Joto!

My last Exchange went through (after a lot of errors) but my disp invntory isn't showing my new items and still showing the taken-out ones.

(7 Jul, 2015
You traded with Thoth || Use my TradeBot. 1:15am )

Have keys on my bot inventory but not showing up on website.

Hello, i have desync between trade bots csgo inventory that shows 17 keys ( this is correct number of keys ) and my shops inventory that shows 80+ csgo keys even tough i removed some to my account. Please take a look.

Thanks in advance

Edit: its solved, thanks.