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If you have lost items, please report with the following information:

1. The item(s) that is missing from your inventory.
2. The Steam Inventory History of your transaction. (example: 22 Apr You traded with Dispenser.tf Logistic. 7:27pm – Rust.)

I will reassign the items directly to your inventory upon confirmation (if it's a database syncing problem), or compensate you in metal/credit.

*IMPORTANT*: To save us some time, please only consider your items 'lost' if they have not been registered after an hour of trade. It is perfectly normal for your items to be recognized late as the Steam API does not always give the immediate response.

Also, please edit your post if your lost items has already restored.

NOTE 1: I may not reply to every posts here. You can check back and see if the items are restored.
NOTE 2: Please only report missing tradable items here. For untradable gifts, please use the other forum thread.
Replies

Keys are in my shop bot not on website.

my bot sold one game
but I did not get the keys
2015-07-04 16:29

my bot sold one game
but I did not get the keys
2015-07-04 16:29

Check your key credit.
https://dispenser.tf/view_credit_general/

1. I deposited 80 tf2 keys but can't see them on dispenser.
2.9 Jul, 2015 You traded with Dispenser 97 (VIP). 10:46pm

Bid was a success and got 101 keys using BTC:
https://www.dropbox.com/s/waopd37jaraz41z/disptf20150710-2.jpg?dl=0

The Keys acquired are in my VIP Dispenser BOT however I cannot select/exchange half of them:
https://www.dropbox.com/s/idsn8b6zr45pvd7/disptf20150710.JPG?dl=0

6 hours later still cannot select/exchange half the keys... the keys are NOT being used for any sell orders etc.

Items show on bot inventory but not on website.

http://steamcommunity.com/profiles/76561198143232582/inventory/

Bid was a success and got 101 keys using BTC:
https://www.dropbox.com/s/waopd37jaraz41z/disptf20150710-2.jpg?dl=0

The Keys acquired are in my VIP Dispenser BOT however I cannot select/exchange half of them:
https://www.dropbox.com/s/idsn8b6zr45pvd7/disptf20150710.JPG?dl=0

6 hours later still cannot select/exchange half the keys... the keys are NOT being used for any sell orders etc.


24 hours later seems to have resolved itself. No support needed.

my bot hasn't got any keys from 9 or 10 July because of not enough space
I'm sorry, I withdrew all keys and please fix

my bot hasn't got any keys from 9 or 10 July because of not enough space
I'm sorry, I withdrew all keys and please fix

Have you checked your key credit?

my bot hasn't got any keys from 9 or 10 July because of not enough space
I'm sorry, I withdrew all keys and please fix

Have you checked your key credit?

yes, I think last System Credit Withdraw is not finished
2015-07-12 04:17 1888957 1656838 bc43abc6dcf8d79818b5727900a5e363a35e490d

Edit: thanks for the help!

my bot hasn't got any keys from 9 or 10 July because of not enough space
I'm sorry, I withdrew all keys and please fix

Have you checked your key credit?

yes, I think last System Credit Withdraw is not finished
2015-07-12 04:17 1888957 1656838 bc43abc6dcf8d79818b5727900a5e363a35e490d

You're right.

93 key credit added to your account.

EDIT2: Seems to be fixed. Thanks.

EDIT: Keys are now registered in the shop inventory (I have exchanged them) but the gift is still also registered despite being sold. I can't update my trade because of this. The trade is still highlighted turquoise as per the original screenshot. http://dispenser.tf/trade/168086/

Sold a gift. My bot has received the keys and the buyer has received the gift, but the database has not updated to recognise this (the keys are not shown in my shop inventory and the transaction is still highlighted turquoise). http://i.imgur.com/iQ0dGGJ.png

Pool (1 item)
2015-07-14 13:21

Hi
I bought 51 TF2 received 39 KEYS
Bid 7997
Bid 7995

Hi!
Blockchain problem seems to be solved, but already appeared next.
I bought 61 TF2 keys and received only 44
Bid 7992
Bid 7993
Bid 8001
Bid 8002
Bid 8029

Will send the keys back to your shop inventory, please kindly check.


15 Jul, 2015
You traded with Derelgamer[PPM-Λ]cashingoutall. 10:43pm

The Elder Scrolls V: Skyrim

Didn't receive the credits for this trade. (2.7)


15 Jul, 2015
You traded with Derelgamer[PPM-Λ]cashingoutall. 10:43pm

The Elder Scrolls V: Skyrim

Didn't receive the credits for this trade. (2.7)

Should be this:

Received from transaction 8221. 2015-07-15 13:43 2.70000000