If you have lost items, please report with the following information:
1. The item(s) that is missing from your inventory.
2. The Steam Inventory History of your transaction. (example: 22 Apr You traded with Dispenser.tf Logistic. 7:27pm – Rust.)
I will reassign the items directly to your inventory upon confirmation (if it's a database syncing problem), or compensate you in metal/credit.
*IMPORTANT*: To save us some time, please only consider your items 'lost' if they have not been registered after an hour of trade. It is perfectly normal for your items to be recognized late as the Steam API does not always give the immediate response.
Also, please edit your post if your lost items has already restored.
NOTE 1: I may not reply to every posts here. You can check back and see if the items are restored.
NOTE 2: Please only report missing tradable items here. For untradable gifts, please use the other forum thread.
Replies
|
|
June 7, 2015, 5:20 p.m.
(Last edited by eu1e on June 7, 2015, 5:48 p.m.)
UPD. All solved, thanks.
|
|
|
June 12, 2015, 11:02 a.m.
dear joto please help me , my order is pending 2015-06-12 02:36 Pending What did you buy? |
|
|
June 14, 2015, 3:11 p.m.
I accidentally sent key credit instead of shop inventory, and there doesn't seem to be any way to withdraw key credit. Is there any way to do that? Can I transfer the credit into my shop inventory? https://dispenser.tf/view_key_credit/ |
|
|
June 14, 2015, 3:43 p.m.
I accidentally sent key credit instead of shop inventory, and there doesn't seem to be any way to withdraw key credit. Is there any way to do that? Can I transfer the credit into my shop inventory? https://dispenser.tf/view_key_credit/ The only mention of 'withdraw' is here: Total Withdraw 2015-06-14 03:41 -0 I can't see any other button or form other than the deposit one. |
|
|
June 14, 2015, 7:36 p.m.
(Last edited by Mercules on June 15, 2015, 11:40 a.m.)
I accidentally sent key credit instead of shop inventory, and there doesn't seem to be any way to withdraw key credit. Is there any way to do that? Can I transfer the credit into my shop inventory? https://dispenser.tf/view_key_credit/ This was in the help panel: Keys withdrawal is also handled on this interface. However, please understand that on most occasions you are only able to withdraw Mann.Co Supply Crate Keys, no matter if you have deposited others keys to the system before. There simply isn't a withdraw button for me. Is it because I do not reach the withdrawal limits (I'm at one key credit). EDIT: the 'do_withdraw_to_shop();' command no longer works as well EDIT 2: the 'do_withdraw_to_steam();' works, but there was no button on the page |