Forum/Support Market
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We are pleased to release our new addition to Dispenser.tf - Market.

Here is a short FAQ about the new site, hopefully it will answer most commonly asked questions.

1. What is the difference between Dispenser.tf market and the Steam's community market?

Here is a few:

a. Our base credit is "Key" and "Bitcoin".
b. We feature trading between Bitcoin, Steam gifts (including untradable ones) and key interchanging.
c. Our fee is much lower than Steam market's, which should result in lowered item price.
d. We do not have the design flaw that the final exchange price only follows the user's input price, but ignoring if there are better price orders on the book.

2. Why make a market system at all?

We have been criticized for being too buyer unfriendly for having a poor search system and a somewhat complicated interface. The old system could not be further improved due to technical difficulties. For example, we could sort items by price as we did not have a common currency. We hope a market system can solve many of these problems and at the same time adds useful features. Also, there is a need to change the business model so that the website is actually self-sustainable and rewarding for increasing the amount of users. In our old model, more people using the website gives us no real benefit but paying more for the maintenance.

3. What will happen to the old system?

The old system will be kept for now. If you prefer the old style, you still can create those 'tradition trades'. However, we will no longer list these trades under the main page and search also won't support it. As a seller, that means you will have to send out your trade links directly to your buyers. The old system won't be developed much anymore. It's only kept to waive fee for sellers who have their own customers base and do not rely on the site to get exposure.

4. What is the new fee system?

We will be charging fee to support the long-term development of the site. It is a progressive structure that the fee percent is based on the volume traded in 30 days.

June is going to be the public beta testing period. We will not be taking any fees until July 13 BTC issue is resolved. But the trade volume you have made in this period will still be counted, which means your fee could be as low as 0.25% once we start taking fee.

5. Are there any other updates to the site?

In addition to the market, we have made two very important updates to fix certain important problems.

a. CS:GO trading no longer uses Valve's abandoned API. There should be no longer any downtime for CS:GO trading and at the same time we have added skin, exteriors and various item info to all CS:GO items.

b. Gem, trading cards and other community items now will be distributed via centralized bots, to bypass a limitation added by Valve recently that disabled limited accounts (including our bots) for trading these items. You may now notice trade offers coming from non-shop bots when you exchange these items.

c. Lots of bug fixes and an interface change, mainly to adapt to the market system.

6. So, how should I get started?

As a buyer, the only real change about purchasing item is that there is one more step involved: depositing keys for credit. After you have convert your keys to credit, you will search and buy your items just like how you used to, in a slightly different interface. But if you have experience in the Steam market or other similar markets, our market should not be difficult to use at all. It is like Steam market with keys and Bitcoin as currency. Please read the FAQ if you need some help.

As a seller, making orders may be more troublesome than before if you have many different types of items, due to the limitation that you can only update one market at a time. But now you have more options for your trades, for example selling a gift for 6.05 keys, or re-selling gifts by putting ask and bid orders in the same market etc. We will continue to improve the interface so that handling a lot of gifts could be easier. Before creating orders, please make sure you are in the correct market (key/BTC). Please also remember the price is in TF2 keys.

NOTE: If you have Steam community items prior to the update, please re-deposit them all. We need to re-index these items.
Replies

there is a problem with the sites timezone too.


+1

The search page needs some work... I just searched "arma" and was super confused that I got no results. I finally figured out that some hidden setting was set to Bitcoin instead of Key Credit and that was why.

When there are no results, the buttons for switching between currencies isn't even shown, so you have to go back to the main page, click the Key Credit button, and then search again. The average user will never figure this out. It's not clear at all that you're only searching within listings for a specific currency.

Yeah I agree with people that both would be great: Dispenser Market & Dispenser with Trades ( the old system ). Two different parts, so if someone wants to check out the Market then he/she can choose it from the search or if somebody wants the old system with Shops/Trades then they can choose that. Both parts will make good income with VIP Shops, Slots donations, in general donations or if it will be a monthly Subscription that would be cool too. I really don't mind a monthly Subscription because it's a very useful and great website, of course if it will consist of both Market & Old System Trades/Shops too. In the end everyone will use what they want / need, income is coming frequently, improvements too = Everybody is happy, Done.


+1

for example gtav. seller sell this game in shop. but i can't find gtav game by search.

Yeah I agree with people that both would be great: Dispenser Market & Dispenser with Trades ( the old system ). Two different parts, so if someone wants to check out the Market then he/she can choose it from the search or if somebody wants the old system with Shops/Trades then they can choose that. Both parts will make good income with VIP Shops, Slots donations, in general donations or if it will be a monthly Subscription that would be cool too. I really don't mind a monthly Subscription because it's a very useful and great website, of course if it will consist of both Market & Old System Trades/Shops too. In the end everyone will use what they want / need, income is coming frequently, improvements too = Everybody is happy, Done.

+1

search is messed up, have to look at "try different search" it's broken, please fix to buyers can see listings

search is messed up, have to look at "try different search" it's broken, please fix to buyers can see listings


Logged in just to write the same.

1. You search for something
2. It shows the right games for a couple of seconds
3. Then it changes to a page that ridiculously says "No matches"...

fix search ASAP, thanks.

search is messed up, have to look at "try different search" it's broken, please fix to buyers can see listings

Can't reproduce, how do you do it?

https://www.dropbox.com/s/9kmie2noyzrj1aa/match.JPG?dl=0

Same applies for like every keyword for any game. (Only tried a few though)

Details:
I use the search bar above. I have WinXP SP3 + Firefox

search is messed up, have to look at "try different search" it's broken, please fix to buyers can see listings

Can't reproduce, how do you do it?


I am not sure. I know it worked after you released this beta. It messed up, I guess you did some editing or something. Alternate search works, where you choose letter first and then search by name, same does not apply in general search box. It indeed finds keys (btc) trades, but that's pretty much sums it up.

Search isn't really broken, just seriously flawed as it works exactly like lunboks described

Alternate search should also be reachable from main page. For example, If i want to buy an game title and make BID, i should be able to scroll from all possible gift types, even those not listed (no sellers or ASK requests)

EDIT: I see that alternate search is marked as "Search" in above link listing, it should be renamed to "Alternate Search" or "Advanced Search" because so-called primary search is already available on main page as search box and people should realize that it's different kind of search, by letters.

The search page needs some work... I just searched "arma" and was super confused that I got no results. I finally figured out that some hidden setting was set to Bitcoin instead of Key Credit and that was why.

When there are no results, the buttons for switching between currencies isn't even shown, so you have to go back to the main page, click the Key Credit button, and then search again. The average user will never figure this out. It's not clear at all that you're only searching within listings for a specific currency.


Thanks! Switching from bitcoin to key credit helped me too.

when selling stuff for btc its saying that sites under maintance, please finish that or idk, thanks.