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If you have lost items, please report with the following information:

1. The item(s) that is missing from your inventory.
2. The Steam Inventory History of your transaction. (example: 22 Apr You traded with Dispenser.tf Logistic. 7:27pm – Rust.)

I will reassign the items directly to your inventory upon confirmation (if it's a database syncing problem), or compensate you in metal/credit.

*IMPORTANT*: To save us some time, please only consider your items 'lost' if they have not been registered after an hour of trade. It is perfectly normal for your items to be recognized late as the Steam API does not always give the immediate response.

Also, please edit your post if your lost items has already restored.

NOTE 1: I may not reply to every posts here. You can check back and see if the items are restored.
NOTE 2: Please only report missing tradable items here. For untradable gifts, please use the other forum thread.
Replies

I have some tf2 keys and refs in my personal bot (so they are definitely mine) inventory, but they are missing from my shop, so i cant get them.
http://steamcommunity.com/profiles/76561198077269124/inventory/#440

HectorRN, cradis: We'll fix it asap, no worry.

1 hour ago the bot traded one of my games for 2 Dota 2 treasure keys but their aren't in the inventory

Purchase (Pool, Completed)
Dec. 15, 2013, 10:14 p.m. 552188, Verified

The trade was completed and now Contagion isn't in my inventory but the 2 Dota 2 keys that got the bot aren't in my inventory.

1 hour ago the bot traded one of my games for 2 Dota 2 treasure keys but their aren't in the inventory

Purchase (Pool, Completed)
Dec. 15, 2013, 10:14 p.m. 552188, Verified

The trade was completed and now Contagion isn't in my inventory but the 2 Dota 2 keys that got the bot aren't in my inventory.

Fixed.

A copy of skyrim is lost in bot:
http://steamcommunity.com/profiles/76561198077270733

Below is the history of my Skyrim stock in bot:
On 15th Dec i have first 2 copy of skyrim transferred to bot (stock = 2)
On 17th Dec one copy of skyrim is sold for 4 tf2 keys and 2 more copy and i transfer further 2 more copies of skyrim into bot (stock = 2 - 1 + 2 = 3)
On both 17th Dec and 18th Dec, each day, 1 copy of Skyrim was sold (stock = 3 - 2 = 1)
On 18th Dec, another 2 copies of Skyrim are transferred into bot (stock = 1 + 2 = 3)
On 21st Dec, a copy of Skyrim is sold (Stock = 3 - 1 = 2)
However, at this point, only one copy of Skyrim is remained in my bot. A copy of skyrim has disappeared from my account. Please assist in finding out the
missing skyrim.
I received following messages from bot during that time:
[下午11:47:06] Dispenser 76 (Lv.2): Offered: Normal The Elder Scrolls V: Skyrim (Skyrim). Accepted: 4 Standard Treasure Key. Your shop has 14 slots left.
[下午11:53:20] Dispenser 76 (Lv.2): Offered: Normal The Elder Scrolls V: Skyrim (Skyrim). Accepted: 4 Standard Treasure Key. Your shop has 12 slots left.
Sat Dec 21 2013
It seems there are 2 transactions regarding skyrim at that time. But after that only 1 transaction is recorded in log and a copy of skyrim is lost.

Just received a message saying I sold 1 copy of FInal Fantasy VII for 2 Dota keys, but when I went to retrieve to keys in my store inventory I didnt find any. Checking back on my Store History the trade is listed as 'Rollback' (again). This has been happening quite a lot with my trades, is it normal?

1. 2 Dota 2 Keys
2. Screenshot of Steam client confirming the trade:

http://prntscr.com/2cni3s

Plus my Store History shows the transaction in "Rollback':

http://prntscr.com/2cojgv

5 CSGO keys missing. I relocated shop in attempt to fix it before I noticed the message about the API being down on the front page. Maybe this isn't fixable yet but I figured I'd post about it anyway before I forget. Thanks!

Log here: http://dispenser.tf/shop_log/16824/

I apparently lost a reclaimed metal for some reason

here's the shop log: http://dispenser.tf/shop_log/12387/

Lost 1 Refined while trying to pull stuff out of my shop. My TF2 inventory wasn't showing so I tried to just withdraw the items without putting anything in at the moment but Steam gave me an error message saying nothing was exchanged. I try again and my TF2 inventory is working again, but the Ref isn't showing up anywhere. This is the trade where it got lost:
Dispenser 47: Inviting you for task 557416. (Exchange)
You have accepted the trade request from Dispenser 47.
Dispenser 47 had asked to trade with you, but has cancelled their request.
Dispenser 47 had asked to trade with you, but has cancelled their request.
Dispenser 47: Offered: Haunted Unidentified Following Object, Refined Metal, Haunted Das Blutliebhaber, Haunted Pocket Horsemann, Haunted Grisly Gumbo. Your shop has 4 slots left.
Dispenser 47: Inviting you for task 557418. (Exchange)

1 day ago my bot traded a game for 4 tf2 keys. Today I was going to retrieve the keys and add a new game but the trade crashed on confirmation. Then I retried and the queue got bugged, when it traded to me i didn't accept and 1 key dissapeared, I finally traded the 3 keys left but still have 1 missing, please i would like to recover it, you can check it in the trade history.

My bot is dispenser 68

Hi, after exchange with bot, 1 game missing

1. Game : Alice: Madness Return
2. Time : Dec. 21, 2013, 9:40 a.m. 557646, Verified

if you look in my shop history it will shows "IN: Alice: Maddness Return" but its not list on my shop inventory

Thanks in advance

To all posters above: Your items should be back to your inventory already.
LuckySSS: I could not find any Alice Madness Return here. Are you sure it is in our system somewhere? Because after your deposit of the game there is a sale right away, although I do not know whether its from your previous deposit.

I have sent my game gifts to bot (2x Counter-Strike Complete) and bot accepted trade, but now i cant see my items in shop
Task history (id 558798) says, that exchange was completed, but i still cant see it...
Also my bot is Dispenser 47

i traded 2 terraria gifts and a CS:GO gift in exchange and they gave me a verification link. i clicked it and it said success:failed. after that, i looked in my dispenser.tf invenotry and had nothing. and my history said that the exchanged items were unverified.
http://dispenser.tf/shop_log/17258/?show_all=true&page=1
http://steamcommunity.com/profiles/76561198077269124/inventory/#440

Added 9 regular 2013 festive weapons to bot inventory. Used "Exchange Item" trade, while in the trade window the bot correctly labeled the items and accepted the trade. However my bot inventory does not show the items in my VIP Dispenser Inventory.

It shows the items only here using backpack.tf: http://backpack.tf/profiles/76561198077266490

Seems the website is not identifying them. Trade ID# 558925