can't withdraw keys - Page 1

Dec. 25, 2015, 5:26 a.m. (Last edited by Joto on Dec. 25, 2015, 5:27 a.m.)

Well, we don't exactly know the root cause of this problem. I think this has more to do with Steam/Cloudflare than us. It can happen to some of you but not everyone else, which from a developer's standpoint is hard to completely fix.

However I believe the page will load if you reload it in another time.

Antosheek

Dec. 25, 2015, 10:47 a.m. (Last edited by Antosheek on Dec. 25, 2015, 12:05 p.m.)

I tested it on opera too. Both latest versions.
Edit: tested of steam in-game client. Also not working.

Simply clicking on "add key" won't change the counter - clicking on "withdraw" when writing the number inside the field manually (= I can't click on "add 1" so I try to write "40" in the field next to mann-co tf2 key and then on "withdraw" and no actin.

Edit: when hovering over the "withdraw button" it shows javascript(void) or something like that, if that helps. Maybe problem with js?

This isn't temporary - I've been trying to withdraw keys for about 3-4 days now.
Also the picture never loads on that page, wile on main page (my trades ...) it loads when I go to one trade and back.

Antosheek

Dec. 25, 2015, 10:50 a.m.

Also, if you could please, withdraw all cretid in tf2 keys and put them inside the inventory of the bot untill this can be fixed, thank you.

Rock

Dec. 25, 2015, 8:35 p.m.

This is definitely dispenser.tf problem and probably complaint nr.1, it's just that the people stopped complaining about it and put up with reloading a dispenser page dozens of times, until it works. Before the url switched to https i was using d.dispenser.tf url to work around this annoyance, but since d.* is not working anymore, i just refresh the page until all images and scripts have finally decided to load. "My Shop" page is especially plagued by this problem, since i got lots of oldstyle trades and items, but it happens even on market pages.

My blind guess is that it was something to do with the way how dispenser handles content and images, they seem to be loaded dynamically via javascript and synchronously, so on first failure or timeout the whole further processing just breaks.

There is even a warning in console, like "Synchronous XMLHttpRequest on the main thread is deprecated because of its detrimental effects to the end user's experience. For more help, check http://xhr.spec.whatwg.org/.", maybe it has something to do with with, but generally, there seems to be something wrong with dispenser.tf code, i doubt it's cloudflare, since there are other sites using it and i haven't ever noticed such problems, at most it's the way how dispenser is using it.

Antosheek

Dec. 25, 2015, 8:43 p.m.

That's actually not the issue (altrough it sucks) - the problem is that I can't withdraw credits, since it doesn't do anything (withdraw)

Rock

Dec. 25, 2015, 9:06 p.m.

That's actually not the issue (altrough it sucks) - the problem is that I can't withdraw credits, since it doesn't do anything (withdraw)

The images not showing up is just one of the symptoms, it simply points out that something with the script loading/processing went wrong and then neither images are being loaded nor client-side actions are processed.

ocolus

Dec. 28, 2015, 7:34 p.m.

Last time when I wanted to withdraw something from my bot the withdraw button didn't work until the whole page loaded everything. (my browser also showed the javascript(void) thing) I had to refresh the page more than 40(!!) times to load everything on the page and finally withdraw a single tf2 key... (which is from an old style trade, so I'm not talking about credit withdraw)
Sometimes it loads 3-5 trades (and it loads only a part of the last trade), other times it loads all of the trades but without a single picture, or all the trades but just a few of them have pictures.

Joto

Dec. 29, 2015, 6:04 a.m.

I understand the problem and frustration - but we are still unable to find the script error where it will prevent browsers from loading the script completely. There are some minor errors that modern browser reports but they should not prevent the whole page from loading (at least not for me).